CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.
- Medi-Cal toll-free: 1-888-587-8088
- OneCare Connect toll-free: 1-855-705-8823
- OneCare toll-free: 1-877-412-2734
- TTY users can call toll-free at 1-800-735-2929.
- PACE at 1-714-468-1100 or toll-free at 1-855-785-2584
- PACE TTY users can call toll-free at 1-714-468-1063.
We are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of transmission. Our buildings are closed to visitors.